Home/Therm-O-Clay FAQ
Therm-O-Clay FAQ2020-05-26T12:32:21-04:00
Therm-O-Clay is a natural clay compress providing fast and soothing pain relief that molds and holds to your body. This natural clay compress maintains its temperature for up to 2 hours
What are the key benefits to using Therm-O-Clay™ Multi-Purpose Compress?2020-05-26T12:11:57-04:00

Therm-O-Clay™ Multi-Purpose Compress offers up to 2 hours of highly effective hot or cold therapy. This is 6x (times) longer than standard compresses. Whether hot or cold, it provides fast soothing relief. Even more, a machine washable cover is included with this portable and cost efficient compress.

How long does Therm-O-Clay™ Multi-Purpose Compress stay hot or cold?2020-05-26T12:07:32-04:00

Therm-O-Clay™ Multi-Purpose Compress offers up to 2 hours of highly effective hot or cold therapy. Please consult with a healthcare professional for additional questions regarding amount of time and extended usage.

What is Therm-O-Clay™ Multi-Purpose Compress™?2020-05-26T12:05:00-04:00

Therm-O-Clay™ Multi-Purpose Compress is a compact and reusable hot/cold compress for muscle aches, pains, and sprains.

What should I do if I keep using my Therm-O-Clay™ Multi-Purpose Compress ™ but the pain won’t go away?2020-05-26T10:04:44-04:00

Please consult with your healthcare professional for prolonged or extreme pain.

Are Therm-O-Clay™ Multi-Purpose Compresses re-usable?2020-05-26T10:01:15-04:00

Therm-O-Clay™ Multi-Purpose Compress are reusable. Keep your compress away from sharp objects and never sit, lie, or place heavy objects on it. Overheating may damage or destroy your compress.

Do I have to freeze my Therm-O-Clay™ Multi-Purpose Compress for 2 hours?2020-05-26T09:34:46-04:00

It is recommended to freeze your Therm-O-Clay™ Multi-Purpose Compress in a freezer bag for at least 2 hours. You can leave your compress in the freezer indefinitely.

How long should I heat my Therm-O-Clay™ Multi-Purpose Compress in the microwave?2020-05-26T09:28:01-04:00

For heat therapy, microwave your Therm-O-Clay™ Multi-Purpose Compress as suggested within the product instructions found directly on the compress. Heat for additional 10 second intervals, a maximum of three times until desired temperature is reached.

Can I take my Therm-O-Clay™ Multi-Purpose Compress directly from the freezer and heat in the microwave?2020-05-26T09:24:13-04:00

It is recommended to thaw out your Therm-O-Clay™ Multi-Purpose Compress and microwave your compress once it is at room temperature. Be very careful not to overheat it. ALWAYS test the temperature prior to application, as overheating may cause burns. Overheating may also damage or destroy your compress.

What happens if I heat my Therm-O-Clay™ Multi-Purpose Compress for too long?2020-05-26T09:06:06-04:00

Overheating or prolonged use may cause injury, including burns. Heating beyond the suggested time may also damage or destroy your Therm-O-Clay™ Multi-Purpose Compress. If you accidentally heat your compress beyond the recommended time and see it inflating like a balloon, immediately turn off your microwave, wait for it to cool down, and then carefully check to ensure that the compress it still intact.. If your pack has been overheated and shows any signs of deforming, dispose of your Therm-O-Clay™ compress immediately.

How should I store my Therm-O-Clay™ Multi-Purpose Compress?2020-05-26T09:00:51-04:00

Therm-O-Clay™ may be stored on an airtight plastic bag, placed in a clean dry place or in a freezer bag in your freezer.

How do I clean my Therm-O-Clay™ Multi-Purpose Compress?2020-05-25T15:58:33-04:00

Your Therm-O-Clay™ Multi-Purpose Compress comes with a removable cover. This cover is machine washable. The compress itself can be cleaned with a damp sponge. Allow it to air dry before use. Do not immerse in water

Is it okay to use Therm-O-Clay™ Multi-Purpose Compress on open wounds?2020-05-25T15:56:00-04:00

Therm-O-Clay™ should be placed on clean unbroken skin. Do not apply to sensitive/insensitive skin or open wounds.

When should I dispose of my Therm-O-Clay™ Multi-Purpose Compress?2020-05-25T15:52:56-04:00

You should discard your compress if it is punctured, pierced, or leaking.

My Therm-O-Clay™ Multi-Purpose Compress broke, how can I repair it?2020-05-25T15:51:31-04:00

It is not possible to repair it. Please discard your compress if it breaks or leaks.

Can I fall asleep with my Therm-O-Clay™ Multi-Purpose Compress?2020-05-25T13:57:13-04:00

It isn’t recommended to fall asleep with the Therm-O-Clay™ compress. Please refer to the instructions in-pack regarding usage, cautions, as well as additional information.